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Dept Home Affairs - Randburg Review - Dept Home Affairs-Pathetic, Incompetent and Embarrassing - Department of Home Affairs
Dept Home Affairs - Randburg Review

Dept Home Affairs - Randburg Review

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Dept Home Affairs-Pathetic, Incompetent and Embarrassing - Department of Home Affairs


I was divorced in UK in 2013. Handed in the original document to Randburg DHA in June 2014. Came back in 2016 checked with DHA if was registered but nothing recorded. Handed new document in again told wait 6-8 weeks again. Came back in 2017 May, Handed docs in yet again and again told wait 6-8 weeks. Phoned end of June not and informed not registered yet.
Visited DHA Randburg on 4th July told no record of Docs being sent to Pretoria. I asked to see a manager but was sent to a supervisor who was too busy to have decent conversation as lunch was more important. She told me I needed to go to court to have Divorce Decree translated. Never in the 4 years was this ever mentioned.
Went to divorce court explained what I required only for a Judge to say..... Its an International Decree of Divorce and it is in English what is the problem, take it back to DHA. Go back to DHA to no help. I get the details for complaints of DHA, The manager Herman at Randburg. Call his office he not available. Call cell number voice mail. It says leave message, then says no messages can be left.
Last Wednesday I sent and email asking for him to please contact me, explaining the issues and the urgency as I am due to get married on Saturday 15th July 17. No response. Friday 7th July 17, I managed to contact him. Ask me to email him, which I did. Tried calling Monday, No response, Email sent again requesting feedback, NO RESPONSE, Tuesday numerous phone calls NO RESPONSE. I decided to call Pretoria Head Office, 36 minutes waiting on the line no answer ( So Called Call Center).
So what do I do now other than cancel my weeding, look embarrassed at friends and relatives who have traveled from overseas and lose all payments for wedding and honeymoon.

So where do I go now???????? Why do we have DHA? why do we pay for a service that does not exist? Who is responsible? where are all my documents?


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